ISO 9001

Business Performance Associates (BPA) can support your company, in achieving ISO 9001 and QS 9000 registration, in a way that best meets your needs and compliments your strengths. Our services can range from just training, to working with your staff to build and document systems. We begin by listening to where you are and what you need.

Our objective is for you to improve your business through effective, value-added systems. We will help you find a way to meet the requirements of the standards that fits with how you want to do business. New quality systems will add to your success, not just qualify you for registration.
 
Services

Possible services for the four phases of achieving registration include:
 
1. Getting Started.

• Conducting a gap analysis to identify requirements that need to be addressed
• Educating management and key individuals on the standards and the registration process
• Developing a plan for implementation
• Establishing how the implementation will be managed

2. Creating Compliant Systems

• Designing new systems needed to meet the standards, such as:
  • Design control
  • Purchasing
  • Contract review
  • Designing the improvement cycle
  • Management review
  • Internal auditing
  • Corrective and preventative action
• Training internal auditors
• Documenting new and existing systems
• Preparing the quality manual
• Supporting you in adopting a process approach to management

3. Burning in the System

• Reviewing systems designed and procedures prepared by the client
• Conducting internal audits

4. Registration

• Assisting in selecting a registrar
• Conducting a preassessment audit
• Consulting on the resolution of nonconformances
• Training employees on "How to Ace an Audit"
• Participating in the audit by the registrar

Training

• "Understanding ISO and How it Applies to You"
• "Implementing ISO 9001: Establishing and Managing Quality Systems"
• "Writing Easy-to-Use ISO and GMP (QSR) Compliant Documentation"
• "Internal Auditing"
• "How to Ace an Audit"
• "Managing Process Performance Through Statistical Tools (SPC)"

See Training Workshops for a complete list of workshops available from BPA
 
Benefits of Our Services

BPA provides the resources you need to design, implement, document, and adopt a quality system that meets the appropriate requirements.

In addition, BPA's approach ensures the efficient and effective management of change, and enables you to:

• Avoid costly false starts
• Achieve registration quickly and efficiently
• Minimize costs by leveraging your resources
• Obtain business value from your system

Contact Us
Call Tim Stein at 408-366-0848